IT Support

IT.allyIT Support

Investment in your IT Infrastructure, applications and services will only deliver to its full potential if they are well maintained and supported. From the smallest office network to the largest datacentre, effective support and management processes keep your systems running efficiently and more importantly, reliably.

How IT.ally can help

IT.ally are able to provide your business with a fully customisable IT support and management package designed to meet your needs, small or large. These packages can be fully tailored to suit your requirements and your budget.

For business not wishing to be tied into contracts we also offer an ad-hoc service which allows business to call upon our IT support when they need, as well as being able to use the services of our helpdesk for quick fix issues.

Our full IT support and management packages are designed to meet the needs of businesses that cannot justify a dedicated internal IT support department.  The package has been designed to cover all areas of what can be a daunting list of services.  Below is a summary list of areas covered by our complete package:

  • IT Support (unlimited) covering all IT infrastructure
  • Systems monitoring
  • Backup monitoring and resolution
  • Patch management
  • Advice and guidance
  • Software asset management
  • Preferential consultancy rates for new projects
  • Helpdesk

For a full list of of services or to discuss other support options please contact us on 01483 375600.